Support
4CUT: Photo Booth Strips
Need help with 4CUT: Photo Booth Strips? This page covers common questions and how to contact Novixa-Labs.
1. Contact
Developer / Store: Novixa-Labs
App: 4CUT: Photo Booth Strips
Package: com.novixalabs.fourcut
Email: bibi85259@gmail.com
Website: https://novixa-labs.vercel.app
Please include your Android version, device model, and a short description of the issue. Use the subject "Novixa-Labs — Support — 4CUT: Photo Booth Strips" so we can route your message quickly.
2. What 4CUT Does
- Take four booth shots with a countdown
- Build a strip from gallery photos
- Apply frames, layouts, stickers, and text
- Save a PNG to your gallery or share it
4CUT does not require an account. Photos stay on your device unless you share them.
3. Camera & Gallery
- If capture fails, open Android Settings → Apps → 4CUT → Permissions and allow Camera.
- To import or save strips, allow Photos / Storage (wording varies by Android version).
- If save fails, check that gallery access was granted and that the device is not out of storage.
4. Ads & Pro / Remove Ads
- The free version may show ads (Google AdMob). If AdMob has no fill, Unity Ads may show as a fallback. Where required, a consent form (Google UMP) may appear.
- Buy the one-time product fourcut_pro (Pro) to disable ads, unlock all frames, and remove the 4CUT watermark.
- Some frames can be unlocked for 24 hours by watching an optional rewarded video. You can skip that and keep using free frames.
- If ads return after reinstall, use restore purchases with the same Google account that bought Pro.
- Refunds are handled by Google Play under Google's refund policy.
5. Data Deletion
Strips, photos, and settings are stored locally. There is no cloud account and therefore no separate account-deletion portal.
To delete all 4CUT data on your device:
- Android Settings → Apps → 4CUT → Storage → Clear data, or
- Uninstall the app
Clearing data or uninstalling removes local strips and preferences for this app. Google Play purchase records remain with Google and can restore Pro after reinstall on the same account. Photos already saved to your gallery stay in the gallery until you delete them there.
6. Privacy & Terms
7. Play Store Listing
When the app is live, you can find it on Google Play under package com.novixalabs.fourcut and publisher Novixa-Labs.