Support

12 Beads - Offline Board Game

Last updated: September 7, 2026

Need help with 12 Beads - Offline Board Game? This page covers common questions and how to contact Novixa-Labs.

1. Contact

Please include your Android version, device model, and a short description of the issue. Use the subject "Novixa-Labs — Support — 12 Beads" so we can route your message quickly.

2. What 12 Beads Does

• Play the traditional 12-bead board game vs CPU or another player on the same device
• Adjust sound, haptics, themes, language, and optional daily play reminders
• Read How to Play and rules inside the app

12 Beads does not require an account. Game progress and settings stay on your device.

3. Lives & Vs Player

• Vs CPU uses a lives system (5 lives to start). Wins do not cost an extra life; losses and draws cost one life.
• At 0 lives you can wait for regen (30 minutes for 1 life, or 150 minutes for all 5), watch an optional rewarded ad for 1 life, or buy Pro.
• Vs Player (hotseat) can be unlocked for the current session with an optional rewarded ad, or permanently with 12 Beads Pro.

4. Ads & Pro / Remove Ads

• The free version may show ads through Google AdMob with InMobi and Unity Ads as mediation partners. Where required by law, a consent form (Google UMP) may appear.
• Buy the one-time product beads12_pro (12 Beads Pro) to disable ads, unlock unlimited lives, and unlock Vs Player permanently.
• If ads return after reinstall, use Restore purchases with the same Google account that bought Pro.
• Refunds are handled by Google Play under Google's refund policy.

5. Notifications

• Daily play reminders are off by default. Enable them in Settings if you want a local reminder around 6 PM on days you have not opened the app.
• On Android 13+, allow notifications when prompted. You can disable them anytime in Android Settings → Apps → 12 Beads → Notifications.
• Pro users do not receive daily play reminders.

6. Data Deletion

Settings, lives, and preferences are stored locally. There is no cloud account and therefore no separate account-deletion portal.

To delete all 12 Beads data on your device:

• Android Settings → Apps → 12 Beads → Storage → Clear data, or
• Uninstall the app

Clearing data or uninstalling removes local settings and game preferences for this app. Google Play purchase records remain with Google and can restore Pro after reinstall on the same account.

7. Privacy & Terms

• Privacy Policy
• Terms & Conditions
• All Novixa-Labs legal pages

8. Play Store Listing

You can find the app on Google Play under package com.novixalabs.beads12 and publisher Novixa-Labs.